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The Lilias Centre

Lilias Entrance SQ
Prison Name
Lilias Centre
Paula Arnold
Deputy Governor
Sharon Salmons
41 Shawpark Street
G20 9DR

The Lilias Centre became operational in 2022 and houses low supervision women and young people. Located in the Maryhill area of Glasgow, the centre's accommodation consists of four 'shared houses' with capacity for 24 individuals.

The Community Custody Units (CCU) have been designed to provide safe and secure accommodation, which is trauma informed and gender specific. The CCUs will support the needs of women who would benefit from closer community contact and access to local services.  Women will be supported to live independently in accommodation based on a ‘shared house’ principle to develop a range of independent living skills, which are reflective of real life.

Each house is fitted with a shared kitchen and living area, as well as individual, en-suite bedrooms. We also have ground floor, accessible accommodation for women with disabilities, and studio-style rooms for young people who might find themselves suitable for transfer to a CCU.

The Lilias Centre is an active part of the Glasgow community, building strong and healthy relationships between our women and our neighbours. With the help of our officers and partners across the city, we are building positive support networks for the women in our care as they prepare to reintegrate into their communities.

The main switchboard telephone number is 0141 236 1400.

If you know the contact number you require, you will prompted to input this at the start of your call, otherwise the operator will assist.


If you are sending a letter to a prisoner, put their name, prison number and location, followed by the postal address

e.g.    123456 S Smith           
           The Lilias Centre
           Community Custody Unit
           41 Shawpark Street

           G20 9DR


If you are writing to your client, the Scottish Prison Service considers that it is necessary that you adopt the “double envelope” process as recommended by the Law Society. It is the experience of the Scottish Prison Service that adopting this process ensures that your client receives his or her correspondence unopened and assists in mitigating the abuse of the right to receive such correspondence in this way. If you require further information you can contact us as follows:

e-mail: [email protected]

tel: 0131 330 3500

The Lilias Centre is located at Shawpark Street, Maryhill, Glasgow.

The Centre is 2.3 miles from Buchanan Bus Station, and 3 miles from Glasgow Central Station and Glasgow Queen Street Station.

The full address for the Lilias Centre is:

The Lilias Centre
Community Custody Unit
41 Shawpark Street
G20 9DR


Visits are accommodated in our hub area which will allow for a more relaxed, family friendly environment.

Virtual Visits

Virtual Visits can be booked through EmailAPrisoner, all information can be found on their website.

Physical Visits

On arrival at the establishment, all visitors must book in at the front of house. You will be asked to place all belongings in a locker provided and walk through our cell sense, metal detector, before being allowed entry to the establishment.

Physical visit times are as follows:

Monday – Friday: 9:30 – 12:00, 13:00 – 17:00 and 18:00 – 20:30

Saturday – Sunday: 13:00 – 15:00 and 15:00 – 18:00

It is the person in custody’s responsibility to book any visits and inform visitors of the time and date of the visit taking place.



To gain access to the establishment for the purpose of visiting, you must have two forms of identification, one of which must be photographic ID the other being proof of address.

Entry to the establishment will not be permitted without acceptable identification.

The following examples shall be accepted as suitable for photographic ID purposes:

·         Valid Passport
·         Photographic Driving Licence
·         Citizen/Validate UK Card
·         Senior Citizens Bus Pass
·         Workplace photo ID card
·         Photographic Bank Card
·         other official photo ID i.e. membership card

The following examples shall be accepted as suitable for proof of address provided it is less than 3 months old:

·         Utility bill
·         Council tax bill
·         Benefit book
·         Bank statement
·         other letter from official source

Official visitors require Identification cards.

Agents are required to carry their Law Society of Scotland ID Cards.

A Photographic Driving Licence can be used as an acceptable form of ID for both photographic ID and proof of address.


Posting in property/money

All property and cash is posted at the sender’s own risk. 

You can post money for an individual in our care, however we would strongly recommend using the online banking service, or recorded/special delivery (costs incurred at the post office). 

When posting cash, please ensure that the package is clearly marked with the recipient's details.

When sending a cheque or postal order, both of these should be made payable to the Scottish Prison Service; please note the recipient's details on the back of the order or cheque.

You can post in property for an individual, but the they must have completed the pro-forma prior to the items arriving. Any items should be marked with the recipient’s name and prison number.


Handing in property/money

All property and money for the individual's PPC can be handed into the front of house at the Lilias Centre, however, a valid form of ID must be shown, and a pro-forma must be completed and signed by a member of staff before property can be received.

It is recommended that all monies are transferred to the recipient via our online banking service.

Visiting Times

All visiting times

Mon - Fri 09:30–12:00
Sat - Sun 13:00–15:00