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Immediate concerns about someone in custody

If you have a concern about the mental health or wellbeing of someone in our care, you can call a dedicated phone line to report this to a member of staff. The line is available 24 hours a day, seven days a week. 

Please follow the link below to see the list of prisons and corresponding contact numbers.

Other enquiries

Select the department you require below and use our handy contact form to get in touch.


If you are looking to get in touch with a prison directly, contact details are available on the relevant prison page.