What is Integrated Case Management (ICM)?
ICM is a process which involves staff, social workers and other service providers working with your loved one to ensure:
• a smoother return to the community upon release;
• a reduced risk of re-offending and returning to prison in the future;
ICM falls into 2 main categories, Enhanced and Standard:
Enhanced ICM – Prisoners serving 4 years or more and all prisoners who are subject to post release statutory supervision.
Standard ICM - Prisoners who are serving less than 4 years and not subject to post-release supervision (mainly short-term prisoners). Access to supports on a voluntary basis will be identified and offered.
As part of their sentence management, your loved one will be assigned a Personal Officer who will deal specifically with any issues which may not be catered for through normal request channels. He / she will also be responsible for reporting behaviour, conduct and progression through various written summaries.