Low Moss opened in March 2012. This prison’s design capacity is 784 and it manages male offenders on remand, short term offenders (serving less than 4 years), long term offenders (serving 4 years or more), life sentence offenders and extended sentence offenders (Order of Life Long Restriction) primarily from the North Strathclyde Community Justice Authority area.
The facilities include a link centre where offenders are able to deal with matters relating to employment, housing, social work, throughcare addiction services, etc. as well as facilities to help offenders address their re-offending and support them to re-integrate back into the community on their release.
The establishment replaced the dated prison accommodation that had previously occupied most of the site and had started out as a barrage balloon station at the beginning of the Second World War. After the war, RAF Bishopbriggs was used by the Royal Military Police as a training school.
In 1968 the site was converted into a temporary low security prison. The original Low Moss accommodated up to 327 prisoners in mainly dormitory accommodation much of which was in the form of wooden buildings. The prison was closed in May 2007. The buildings were subsequently demolished and the site cleared ready for a new prison to be built. Construction started on the site in February 2010.
If you need to contact the prison, here are some useful numbers -
Main switch board 0141 762 9500
Family Contact Officer 0141 762 9557 (The phone is not staffed at all times during the day, but there is an answer machine service so please leave your name and contact details and we will get back to you as as soon as possible).
Agents Visits 0141 762 9558
Visitors Booking Line 0141 762 9547 (Booking Line operates at the following times: Monday and Thursday 0830 to 2000 hours, Tuesday, Wednesday and Friday 0830 to 1600 hours, Saturday 0900 to 1300 hours).
If sending a letter to a prisoner put their name , prison number and location, followed by the postal address
e.g. 123456 S Smith
Clyde Level 1 Section D 23
H M Prison Low Moss
If you are writing to your client, the Scottish Prison Service considers that it is necessary that you adopt the “double envelope” process as recommended by the Law Society. It is the experience of the Scottish Prison Service that adopting this process ensures that your client receives his or her correspondence unopened and assists in mitigating the abuse of the right to receive such correspondence in this way. If you require further information you can contact us as follows:
tel: 0131 330 3500
Bishopbriggs is connected to the M80 by Junction 2.The main road through Bishopbriggs is the A803 which connects Glasgow to Falkirk. Low Moss is situated on B819 (Crosshill Road) approximately 0.5 mile from Strathkelvin Business Park.
Low Moss can be accessed by approximately a 35 minutes bus ride from Glasgow Buchanan Bus Station, Service number 88. The stop is located outside the prison on Crosshill Road and a 2 minute walk from the prison entrance.
Low Moss can be accessed by train via the Glasgow/Edinburgh line. Bishopbriggs Rail Station is just a short bus ride away from Low Moss via First Glasgow 88. The stop is located outside the prison and a 2 minute walk from the prison entrance.
Family and friends can pre-book visits through the visits booking line. Visits must be booked 48 hours prior to the visit, however can be booked up to 1 week in advance. Visits Booking Line 0141 762 9547 is open at the following times:
· Monday 08:30 to 20:00
· Tuesday, Wednesday, Thursday and Friday 08:30 to 16:00
· Saturdays 09:00 to 13:00 & 14:00 to 16:00
Official visits are facilitated by contacting 0141 762 9558. Information on legal visits by video link can be found below. There are a number of interview rooms, dedicated for Official/Legal visiting. Official visitors to prison should be in possession of photographic ID provided by their respective agencies. Atrium staff will ask to see these to ensure they are satisfied of the person's identity. The official visitor will be required to provide the following:
• Name of visitor;
• Agency being represented;
• Relationship to offender; and
• Name of offender to be visited
Thereafter visitors shall be required to be photographed before being admitted beyond the waiting room doors. The design of the official visits suite ensures that all such visits take place within sight of staff however, outwith hearing distance, to ensure the privacy of interviews taking place.
Visitors will be met by professional and courteous officers. Photographic ID will be required for presentation to confirm the identity of the visitors.
The only examples shall be accepted as suitable for photographic ID purposes:
· Valid Passport
· Valid Photographic Driving Licence
· Citizen Card
· Senior Citizens Bus Pass Travel Card (issued by Scottish Government).
The following examples shall be accepted as suitable for proof of address provided it is less than 3 months old:
· Utility bill
· Council tax bill
· Benefit book
· Bank statement
· Other letter from official source
Official visitors require Identification cards. Agents are required to carry their Law Society of Scotland ID Cards.
On arrival at Low Moss for a visit,
All visitors on their first visit to Low Moss are required to bring photographic ID and proof of address. All visitors will be photographed on their initial visit and the officers will check that visitors have pre-booked a visit for the appropriate time. Staff will ask visitors to deposit belongings, including handbags, in designated lockers in the atrium area (£1 coin is required for the locker). Visitors will be asked to remove outer clothing and this will be put through the x-ray machine. After walking through the metal detector visitors can then go through to the family and friends waiting area where they will be seated until it is time to move into the visit room.
Within the family and friends centre there are drink and snack vending machines. Items from these machines can only be consumsed within the family and friends centre and cannot be taken through to the visit room. There is also information boards on the wall to give visitors information on support available to visitors and families. There is also regular attendance from external organisations which specialise in supporting families of those imprisoned. Low Moss also has a FCO who is always available to speak with any visitors on request. Should visitors have to leave the family and friends centre for any reason they will have to be processed as a new arrival if/when they wish to return.
On moving into the visit room you will pass through the search area. Officers will ask all visitor to consent to a rub down search by an officer of the same sex as the visitor. If a rub down search is refused then a closed visit will be offered. At times the SPS dog unit may conduct passive searches prior to entering into the visit room. It’s nothing to worry about as the dogs are well trained and friendly and and you will be given clear guidance by the handler. If you have any concerns at all, please talk to staff. Visitors will remain in the family & friends centre until they are called for their visit. Should visitors have to leave the centre for any reason they will have to be processed as a new arrival if/when they wish to return.
Low Moss can facilitate those who may require wheelchair access or who have mobility difficulties. If you require additional assistance please do not hesitate to contact us prior to attending.
Legal Visits by Video Link
Click here for information on the Scottish Legal Aid Board web site for solicitors looking to register for and use video link technology to conduct meetings with their clients in custody.
Handing in Property
Property for all offenders may be handed in at the atrium when you arrive for a visit or at any time below;
Monday- Friday 09:00 - 20:00
Saturday/Sunday 09:00 - 16:30
Offenders will complete the relevant form (pro forma) with the date and time property will be handed in. It is the individual's responsibility to inform their visitors what they can hand in and when. Staff will issue a receipt for the property.
Posting in Property
You can post in property for offenders, but the individual must have completed the pro forma prior to the items arriving. Mark the parcel for the offender’s attention. To ensure the parcel arrives safely, you can send it recorded delivery (cost incurred at the post office).
Handing in Money
You may deposit money for a offender at the atrium on your arrival to the prison. You must provide the offender's full name and prison number. A receipt will be issued to you. (If you are unsure, please ask a member of staff)
Other timings available for depositing PPC are:
Monday- Friday 09:00 - 20:00
Saturday/Sunday 09:00 - 16:30
Posting in Money
You can post money in to a prisoner for their PPC, however we would strongly recommend either recording/special delivery (costs incurred at the post office) when posting cash or you can post a cheque or postal order (again there is a cost incurred at the post office for the order) in. Both of these should be made payable to the Scottish Prison Service, but please note the offender's details on the back of the order or cheque.