This web site has been designed to comply with the international web accessibility standards issued by the World Wide Web Consortium (W3C) as part of their Web Accessibility Initiative.

All reasonable effort has been made to ensure that as much of the website as possible meets the 'AA' standard as set out in the Web Accessibility Initiative guidelines, where it is possible and reasonable to do so. If you experience difficulties using our website please use the Contact Details below for assistance.

Contact Details

You can contact us at -

Scottish Prison Service
One Lochside
1 Lochside Avenue
EH12 9DJ

Email: [email protected]

or by phone Monday to Friday, 08:30 AM to 05:00 PM

0131 330 3500 (HQ Switchboard) 


Accessibility Policy

This page describes some of the features that have been incorporated into this site.

Current Standards Compliance

  • The pages on this site comply with all priority 1 and 2 guidelines of the W3C Web Content Accessibility Guidelines.
  • The stylesheets used to control layout and presentation of the pages on this site validate to the W3C CSS standard.

Text Size

If you need to change the size of the text on the page, most Internet browsers will allow users to change the font size. However when changing your browser settings, keep this information in mind:

  • Bigger text means less information on the screen at any one time and more scrolling.
  • You may need to click on the 'Refresh' or 'Reload' button for changes to take effect.
    how to change the settings of the following browsers:

Microsoft Internet Explorer 5, 6 and 7

1. From the menu bar at the top, pull down the 'View' menu.
2. Select 'Text Size'.
3. There are five choices, ranging from the smallest to the largest.
4. Choose a font size from the options listed.
5. Click on the new font style.
6. Alternatively in IE6+ use the key combination Ctrl and Plus (+) key or Ctrl and Minus (-).
7. Some experimentation is necessary.

In Mozilla Firefox

1. From the menu bar at the top, pull down the 'View' menu.
2. Hover over 'Zoom'.
3. Select 'Zoom In' or 'Zoom out' and repeat as necessary.
4. Alternatively use the key combination Ctrl and Plus (+) key or Ctrl and Minus (-).


All content images should include descriptive ALT attributes. Purely decorative graphics include null ALT attributes.

Visual Design

This site uses cascading style sheets for visual layout.
Public areas of this site use only relative font sizes, compatible with the user-specified 'text size' option in visual browsers.
If your browser or browsing device does not support stylesheets the content of each page is still readable.


Many of the documents in this site are PDFs and require Adobe Acrobat Reader to view, which is available as a free Download