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Standards of Service for Victims and Witnesses

The Scottish Prison Service in partnership with Police Scotland, the Crown Office and Procurator Fiscal Service, The Scottish Courts and Tribunals Service and the Parole Board for Scotland has published a shared document containing Standards of Service for Victims. The latest version can be found below. The Standards of Service were produced in consultation with a number of victim’s organisations and the Scottish Prison Service and other agencies are grateful for, and have valued greatly, their input.

Section 2 of the Victims and Witnesses (Scotland) Act 2014 requires Police Scotland, the Crown Office and Procurator Fiscal Service, the Scottish Courts and Tribunals Service, the Scottish Prison Service and the Parole Board for Scotland to set and publish standards of service for victims and witnesses. These standards are set out in this document. All of the standards will be monitored, reviewed and reported on annually and can be found on the links below.

To view the Standards of Service for Victims and Witnesses 2019-20 click here

To view the Annual Report on the Standards of Service for Victims and Witnesses 2018-19 click here 

To view the Annual Report on the Standards of Service for Victims and Witnesses 2017-18    click here

To view the Annual Report on the Standards of Service for Victims and Witnesses 2016-17 in PDF format, click here

To view the Annual Report on the Standards of Service for Victims and Witnesses 2016-17 in Word format, click here

To view the Standards of Service for Victims and Witnesses 2018-19 click here

To view the Standards of Service for Victims and Witnesses 2017-18 in PDF format, click here

To view the Standards of Service for Victims and Witnesses 2017-18 in Word format, click here

To view the Standards of Service for Victims and Witnesses 2016-17, click here.

To view the Standards of Service for Victims and Witnesses 2015-16, click here.

To view the Annual Report on the Standards of Service for Victims and Witnesses 2015-16, click here.

For more information on the Victims and Witnesses (Scotland) Act 2014 click here.