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Home   >   Prisons  >  Polmont  >  Polmont Prison - Visiting

Polmont Prison - Visiting


Polmont Convicted visit booking system

All young offenders first need to supply staff the time and date of the visit they wish to book. The young person will then contact you and advise you of the time and date of the visit. Convicted young offenders in Polmont are entitled to between two and five visits per month depending on their incentives and privilege status. The individual young offender is permitted four visits per cycle. 

Polmont Remand visit booking system

Young offenders on remand are entitled to daily visits Monday – Friday and one visit at the weekend either Saturday or Sunday. Young offenders require their visitors to book TWO days in advance (visit places are SUBJECT TO AVAILABILITY) on a dedicated telephone hotline 01324 722299. This line is open from 08.30-11.30 and 13.30-16.00 Monday to Friday.

You are required to phone the above number and provide details such as the person or persons that are intending to visit the individual in the prison.

Monday for Wednesday

Tuesday for Thursday

Wednesday for Friday

Thursday for Saturday & Sunday

Friday for Monday & Tuesday

Untried can have daily visits but are not entitled to admission visits.

Visiting Guidelines

Anyone aged 16 and over visiting a young offender is required to present at least two forms of identification; one of which must be photographic e.g a driving license or passport; and the other with the name and home address of the visitor e.g a utility bill such as gas, electric or phone. Under 16’s require identification such as a birth certificate.

For security reasons, only the individuals on the young offender's visitors list will be allowed access to Polmont during visit sessions.

All visitors are required to have their photographs taken for additional security purposes on their first visit.



Convicted 13.45 - 14.45

Convicted 15.15 - 16.15

Remand 19.15 - 20.15


Remand 13.45 - 14.45

Convicted 15.15 - 16.15

Convicted 19.15 - 20.15


Convicted 13.45 - 14.45

Remand 15.15 - 16.15

Remand 19.15 - 20.15


Convicted 13.45 - 14.45

Remand 15.15 - 16.15

Convicted 19.15 - 20.15


Remand 13.45 - 14.45

Convicted 15.15 - 16.15

Convicted 19.15 - 20.15


Remand 11.15 - 12.00

Convicted 14.00 - 14.45

Convicted 15.15 - 16.00


Remand 11.15 - 12.00

Convicted 14.00 - 14.45

Convicted 15.15 - 16.00

Female prisoners' visit sessions:

Tuesday: 15:15-16:15

Thursday: 19:15-20:15

Saturday: 15:15-16:00



Professionals visiting Polmont


Professional persons (solicitors, advocates, agents, social workers etc) wishing to visit HM YOI Polmont to see clients should book an appointment to see Young Offenders or a video conference by phoning 01324 722350 Monday – Friday from 0830 - 1130 or 1330 - 1600.

Visit Times: Visits usually take place Monday – Friday 0900 – 1130 and 1330-1600. Evening and weekend appointments can be arranged with the agreement of the visit manager on 01324 722226.

If you have any complaints or queries that cannot be answered by the phoning of the above telephone number you may either call the visit manager on 01324 722226 or by writing to the Governor.


Visitors may use the Visitors Car Park situated on the Left Hand Side of the Main Drive Facing the Establishment. Visitors are requested to leave EXCESS BAGGAGE or FOODSTUFFS in their vehicles.


We have 12 car parking spaces available for disabled drivers situated directly outside the main entrance.


Money should be handed to the Front Desk Officer who will issue you with a receipt. Money and property can be handed Monday to Friday 0800 – 2000 and Saturday and Sunday 0900-1700. Maximum £50 cash may be handed in per visit for both convicted and untried/remand prisoners.

The young offender will send you a PROFORMA prior to your visit, listing the approved items. The PROFORMA and property must be handed to the Front Desk Officer on your arrival. Please note that only the items listed on the PROFORMA can be accepted. You can bring less of an item but not more than is on the proforma.

- No food or drink will be accepted.
- Jewellery items should not have a replacement value of over £20
- All newspapers and magazines for young offenders must be ordered from local newsagent S. McNeil tel. 01324 712314.
- NO pornography allowed. - If regional papers are not available from this outlet, only those sent from the publishers will be accepted.
- Cell hobby kits – must have water-based glues. Toxic inflammable glues will not be accepted.
- Shoes will not be accepted – if they have metal in their make-up.
- The items listed will be issued to the Young Offenders at their own risk. HM YOI Polmont will not be responsible or liable for loss or damage to the items. The privilege of having them in use may be withheld at the discretion of the Governor and may be forfeited under Polmont’s Incentives and Earned Privileges Scheme.


Young offenders may receive money in items of mail, although the posting of cash in this way presents a greater risk for the sender, as any loss prior to the item reaching the prisoner’s accommodation would have to be borne by the sender. Use of recorded or registered letters will help reduce that risk.


The family contact officer (FCO) is available 0900 - 2000 Monday – Friday and 1000 - 1600 Saturday and Sunday and during every visit session. Any complaints can be referred to the Visits Manager or Duty Manager who will be on duty at the time or in writing to the Governor. You may also complete a visitors comments form, which are available in the visits waiting room. These will be passed onto the FCO who will respond to any issues that you have raised.


Clock Page last updated on 21/01/2014