Addiewell Prison - Visiting
How To Book Family/Friend Visit:
Responsibilities for booking visits lie with prisoners who will receive guidance on the process from wing staff.
Convicted Prisoners must book their own visits using the wing kiosks. Convicted Prisoners must book the Date; Time and Type of visit, and then inform visitors of this information.
Remand Prisoners can book visits using the Remand Visit Booking Order, giving 24 hours notice. Alternatively, visitors can also book visits using the dedicated phone line: 01506 874 500 option 2, again allowing 24 hours notice. When phoning the Visits Booking number visitors should know the prisoner's name, number, date of birth, the date & time of the required visit and details of whom is coming to the visit. This should include names, date of births and addresses of who is coming, prior to phoning the visits booking line.
How To Book Agent Visit:
Legal visits are booked by telephone 01506 874 500, option 2, again giving 24 hours notice. Legal visits can also be booked via fax or email:
On a first visit, visitors must bring photographic ID (a driver's licence if not a passport and two official letters, household bills or statements) to register on the electronic system which records their photo image and an image of their finger scan. First time visitors should arrive 20 minutes prior to the first visit, to allow time to register. Once on the system, this will speed up future visits. Children will not be expected to register on this system; however names and D.O.B. of all children must be on the booking. All visitors should expect to be searched when entering the Establishment.
Full car parking facilities with disabled bays.
Full wheelchair access to the visits hall and all other areas of the Establishment. Disabled toilet facilities throughout the prison.
Social Visits: Monday - Friday 2.00pm - 5.00pm (last 4pm), then 7.00pm - 8.45pm (last 8.15pm).
Saturday and Sunday: 1.45pm - 5.15pm
Legal Visits: Monday - Friday 10.00am - 12.00pm, then 2.00pm - 4.00pm.
Handing In Property/Money:
Prisoners must complete a property hand in form if they would like a family member/friend to hand in Property. This needs to be approved by Reception.
Once Property is handed in it will be processed as soon as possible and with the prisoner no later than 5 days.
Cash handed in at the Property Desk, can only be done during visiting times. A maximum of £50 can be handed in.
Posting In Property/Money:
Prisoners can be sent money (advise recorded delivery) postal orders or cheques in the post. Cheques will be banked by Finance and can take up to 10 working days to clear.
Specific visits complaints forms are available in the Visits Waiting Area.
All other complaints/comments should be made in writing and sent to the prison.
HMP Addiewell is committed to provide a safe and caring environment for all in our care. If you have any concerns about the safety of a prisoner in HMP Addiewell please contact the appropriate Residential Manager or in their absence the Duty Manager for the prison. Any information received will be treated with discretion and sensitivity.