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First enter the prisoner number and press ‘confirm’, and then select their date of birth from the calendar picker.
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When you click confirm, your new reference number will be shown.
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Click the ‘copy’ button to copy the reference to your clipboard. Alternatively, if you want to use the reference later, or on another device for online banking, simply write down the reference number, including the special characters (- and /)
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Login to your online banking account, and choose to setup a new payee (or amend the current one you have setup)
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Use the following account number and sort code for the new payee;
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Account No.: 21170685
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Sort Code: 83-06-08
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Click into the box for payee reference and then right click and choose to ‘paste’ (or Control+’X’ button together if using a Windows machine) to paste your reference number in, or manually type it in if you have written it down previously.
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Save the payee.
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That’s it! Your payee in your online banking is now correctly setup to receive your money each and every time you use this payee, whilst they are in custody.