The Human Resources Directorate provides services in the areas of employee resourcing, employee relations,welfare, pay and associated matters, and advice on health and safety. Through the Scottish Prison Service College it also provides appropriate elements of training, supports the development of the organisation and increasingly it accredits local delivery of standard courses. To provide this corporate service it develops and maintains appropriate policies; promulgates corporate standards, procedures and systems where appropriate, provides advice, and monitors performance.

Stephen Swan is the Director of Human Resources.